Bro, being a team of one sucks arse. I just had a pretty massive change and now have proper manager who gives a shit about me and a team who try to help me out and genuinely care. 10/10 has taken my job from “this is fucking bullshit” to “shit I’m actually enjoying this! I hope they don’t make me redundant”. Sounds like you dodge a bullet.
So you were internal IT? I'm coming from an MSP and I'm worried about getting stuck in my career. I feel like I'm being held back a bit by working exclusively for MSP's.
What are your thoughts?
I started internally, and shifted to MSP to kickstart the career. I got exhausted though, no ownership of problems, constantly putting out fires and projects being held over the L1s and L2s as something to earn, not opportunities to learn. I transitioned back to internal IT 3 years ago, and I love it. It really depends on the boss and the company but so far I've had 3 jobs (1 redundancy, 1 contract and my current one longer term) and its been a real learning experience. I'm still support/engineer adjacent so my MSP experience is highly sort after.
Bro, being a team of one sucks arse. I just had a pretty massive change and now have proper manager who gives a shit about me and a team who try to help me out and genuinely care. 10/10 has taken my job from “this is fucking bullshit” to “shit I’m actually enjoying this! I hope they don’t make me redundant”. Sounds like you dodge a bullet.
So you were internal IT? I'm coming from an MSP and I'm worried about getting stuck in my career. I feel like I'm being held back a bit by working exclusively for MSP's. What are your thoughts?
I started internally, and shifted to MSP to kickstart the career. I got exhausted though, no ownership of problems, constantly putting out fires and projects being held over the L1s and L2s as something to earn, not opportunities to learn. I transitioned back to internal IT 3 years ago, and I love it. It really depends on the boss and the company but so far I've had 3 jobs (1 redundancy, 1 contract and my current one longer term) and its been a real learning experience. I'm still support/engineer adjacent so my MSP experience is highly sort after.
Thanks for sharing your experience, I really appreciate it. Did you get to level 3 in your tech knowledge?
And one last question: does your current organisation have an MSP on call, or are you basically it for everything?