"No railroader I know, were he or she made CEO, would continue this operational model. He or she would know it was not in their interest. In a generous mood, I believe the CEOs know, too. But they are being driven. They are being driven by a force that the regulatory body alone must step in and control."

Honestly I think this whole article is a poignant expression class division, and alienation. Despite the text being about the railroad I think this strikes a much deeper, fundamental chord.