Mr Jansen said AI would make services faster, better and more seamless, adding that the changes would not mean customers will "feel like they are dealing with robots".

:data-laughing:

The future is gonna be so shit, lmao

  • zifnab25 [he/him, any]
    ·
    2 years ago

    That really only works if the goal of AI is to ignore people, though.

    Like, you can't AI sales calls in any effective manner. You can't AI debt collection, either, since people will just stop responding to calls. You can harass people with AI, but its going to be comparatively difficult to cajole or impress anyone.

    So much of the AI experiment keeps coming back to the theory that human labor no longer has value. Its indicative of enormous weakness in administration. Just a huge blind spot in how economies work.

    • InevitableSwing [none/use name]
      ·
      2 years ago

      You can harass people with AI, but its going to be comparatively difficult to cajole or impress anyone.

      I have to disagree with you. AI is tireless and even better - it has political-levels of weaponized deniability. A company's AI can say "Mr. Schnook - RepoAI here. I hope you are having a good day. After attempting to contact you 15 times over 72 hour period - we repossessed your car at 2:17am. To reacquire it..." Is that true? Who knows? All the AI code is proprietary and even if a team of mathematicians and computer PhDs looked it - they wouldn't be able to understand it.

      Maybe RepoAI fucked up because it meant to repo Mr. Schnooky's car. Meanwhile Mr. Schnook thinks his car is stolen because RepoAI has been calling Mr. Schnooky. If Mr. Schnook sues RepoAI - the law will side with the AI and pretend that the company isn't at fault and nobody at the company is at fault either.

      • zifnab25 [he/him, any]
        ·
        2 years ago

        we repossessed your car at 2:17am. To reacquire it…

        I don't trust AI to actually handle a repo. You really need humans for that kind of work, Musk's dream of self driving taxis be damned.

      • UlyssesT
        ·
        edit-2
        2 months ago

        deleted by creator