I gave $20 to the friendly wino who lives in the dumpster down my street. He's reported a income growth of 1000% for today.
I found their laptops to be potato quality and their support to be less than helpful tbh. I really wish it was different because I love the concept, but quality is not there yet.
I got a laptop back in 2018, and it shipped really fast. It's not my daily driver, but it works well when I'm on the road, and the battery life is pretty good. Granted, I replaced the OS with a distro I prefer and customized the hell out of it, so that might contribute to my experience. Tbh, I was pretty impressed with it (still am), and I was going to buy a Librem 5 when they came out. I wanted to wait and not just throw money at them because I didn't want to get burned. After all the horror stories and crap reviews, I passed on that and won't touch the company with a 10 foot pole, and I thank past me for not throwing money at them.
I think that the company started with noble intentions and made a decent product at first, but they got in way over their heads and now they're floundering.
It may be less private than deGoogled Android right now, but in the long run Android is a dead end.
I rock a Fairphone4 running CalyxOS. Apart from the hardware switches on the Purism phone, I don't quite see what I'm missing out on privacy-wise.
Privacy-wise CalyxOS is even better in my opinion.
Tho I really want to run Linux phone.
I like my librem5 (hardware, feel etc). Software is obviously yet to catch up (from my perspective).
I just wish as a company they upgrade (forthcoming) their communication