Her starting out by apologizing for linus was a bad look. Linus still spent half his time trying to justify his actions. I really didn't need to hear from the head of each department when the mistakes are clearly starting at the top. Plus they monitized it, have merch links in the bio, and plugged the store. I get the attempt at humor but plugging a product (ltt store) while you are apologizing for your product (content) is just not tasteful. I just don't know how much they've taken to heart if they have this whole response ready after a day.