There was a thread on something similar but I can’t seem to find it so I’m gonna ask again.

Looking for some advice in getting into IT. Any tips or pointers are much appreciated. I come from a design background and have spent the better part of the last decade doing that until I got laid off in September. Most of the jobs in that field are now contract work and have a great deal of marketing involved which I hate plus the field is competitive. I’m just trying to make some decent money while working the least amount as possible. I’m fortunate that I managed to have some cash through art sales that I’ll be alright for a few months. Might as well took to a better career path.

I’m going to try to do the a plus certificate this month but what are some other areas to look at? I hear good things about Cisco or net app

  • heqt1c [he/him]
    ·
    4 years ago

    A+ is good to get into the door, and definitely a good path to set you up for a good career if you're looking to get into IT ops.

    Do any areas of IT interest you particularly? Might be able to give a more tailored response if you have some idea of what you want to do. I will go ahead and give a little spiel on how I got started and where I am.

    Personally I started at the helpdesk (basically the bottom of IT) doing support for retail offices for a large corp. I think this is a good entryway though because you learn a lot of soft skills regarding communication, incident handling, and ITIL which will set you up for the future. You also interact a lot with the users so you learn their motivations and how they perceive the IT dept.

    It was good for two years of experience, and enough to eventually move to a more desktop support/helpdesk role where I spend a year and a half.

    By the time I moved on from there I was managing and setting up automated deployments of desktops/laptops, managing file servers and doing some light AD work (gpo management) which, combined with a MS Server certificate, I was able to land a Jr. Sys Admin job where I currently work.

    I have since been promoted to Systems Admin and handle anything from application deployments, server configurations, security compliance, cloud migration efforts, and automation (infrastructure as code and scripting).

    • Tittyskittles [none/use name]
      hexagon
      ·
      4 years ago

      I’m not entirely sure which direction to go. I enjoy fixing shit and finding bugs or problems. Mainly trying to find away to get away from end users.