Mr Jansen said AI would make services faster, better and more seamless, adding that the changes would not mean customers will "feel like they are dealing with robots".

:data-laughing:

The future is gonna be so shit, lmao

  • BodyBySisyphus [he/him]
    ·
    2 years ago

    If the AI services end up being terrible, the invisible hand of the free market is going to get the opportunity to choose a provider that didn't make the switch, right? And companies will respond and cater to their customers' choices, right?

    • barrbaric [he/him]
      ·
      2 years ago

      "I'm sorry, I didn't hear you, I was too busy establishing a regional monopoly."

      :porky-happy: :speech-l:

      • Awoo [she/her]
        ·
        2 years ago

        BT owns like 90% of telecoms cables in the country. They are forced to sublet a percentage of their lines to other companies. It's not so much a regional monopoly as it is a national monopoly.

        Mainly because it used to be publicly owned. Thanks Thatcher.