This is the second time this has happened in the past six months (and it's happened before that too). I've explained to them to not give our personal information willy nilly. How to spot phishing emails. Always check the actual email address. If you're on a website, see the actual URL. Contact the store directly. Don't not reuse passwords. I've set up things to make it easier for them as much as I can.
But I'm feeling so lost now. I lost my temper today. I know I shouldn't have done so. Obviously, they feel bad. We've locked the card and contacted the bank. They'll send a replacement. It's done, for now. But I know their information is out there. Their phone numbers, address, probably even their passwords.
It's like fighting a losing battle, hoping they never make a mistake that'll cost us thousands, if not more.
In addition to freezing their credit like @mkultrawide mentions, if you watch Kitboga with them, they'll get to see what the most common current scams are, since they're watching someone get (almost all the way) scammed. After one of my parents got scammed out of a few hundred dollars (at least I was told it wasn't more than that), I watched a few of Kitboga's top YT videos with them. Seeing it happen to someone else seemed to make scammers' methods sink in with them (which they probably would not have had the patience for if they had not just been scammed), and they haven't gotten scammed in the years since.
I'll probably watch Kitboga again with them soon to keep it fresh
If Trump or DeSantis wanted to win an unlimited term presidency (lord knows the democrats have no interest in that), all they need to do is run on an "I will unleash the full force of the US intelligence apparatus on various scammers and shut them down" plus ending junk mail and robocalls.
Can't happen though cause half that "generates economic value" or whatever